Support
Need a hand? Email brenstable@gmail.com and tell us what happened, which device you play on (website, iPhone or Android), and the email you sign in with. We aim to reply within a few days.
Rounds
Every turn of the story uses one round. Each account gets free rounds every 30 days, and you can buy more on the Rounds page. Rounds belong to your account, so they follow you to every device you sign in on.
Purchases and plans
- On iPhone, purchases go through the App Store. To restore them, open the shop and tap Restore Purchases. To cancel a plan, open Settings > Apple Account > Subscriptions, or tap Manage plan in the shop. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
- On Android, purchases go through Google Play. Cancel a plan in the Play Store under Payments & subscriptions.
- On the website, payments are taken by Stripe. Manage or cancel a plan from the Rounds page.
If rounds you paid for haven’t arrived after a few minutes, email us with the date of the purchase.
Reporting a reply
Bren is an AI storyteller and can get things wrong. If a reply is harmful, offensive or broken, tap Report a reply under the story and tell us what was wrong. You can read more in our Safety page and Content Policy.
Deleting your account
Open Profile, then Erase data, and choose Delete my account. This deletes your sign-in, rounds and campaigns for good. A plan bought in the App Store or Google Play is billed by them, so cancel it there too. Our Privacy Policy explains what we keep and why.
Contact
- Operator: a sole trader in the United Kingdom, trading as Bren’s Table
- Email: brenstable@gmail.com
- Postal address: being set up, listed here soon